![]() Goods are classified as faulty if they are received damaged or if a manufacturing fault occurs within six months of purchase. We cannot guarantee that we will receive your returned item(s). Simply email to tell us if you would like a refund/exchange. Refunds will be credited to your original form of payment and exchanges for a different size or colour are subject to stock availability.įor exchanges, shipping is free on the replacement item however, if you are based outside of the United States, you may need to pay taxes and duties on the shipment. If you are sending an item over US$75, please consider using a trackable shipping service or purchasing shipping insurance. RETURNS & EXCHANGES FOR INTERNATIONAL ORDERS Shipping costs are non-refundable.įor exchanges, shipping is free on the replacement item however, if you are based outside of the United States, you may need to pay taxes and duties on the shipment. If you are sending an item over US$75, please consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item(s). Please send your returns to this address: Refunds will be credited to your original form of payment and exchanges for a different size or colour are subject to stock availability. Simply email to tell us if you would like a refund/exchange. Your item(s) must be unused and in the same condition as received, with all designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to you (with delivery fees incurred charged to your original method of payment). Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your returns. Returns outside these timeframes may be accepted at the discretion of Gnocchi & Goma. Your item(s) should be sent back to us within 10 days of returns request submission. ![]() ![]() You have 7 days after receiving your purchase to decide whether to keep the items for your canine. ![]()
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